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AMA Ignite Ideas Portal

Our Purpose is to promote innovation and intrapreneurship within the AMA business aligned to the business’ strategic goals


Our Vision is to propel the launch of new solutions and services that positions the AMA portfolio as an industry leader and disrupter


Our Mission is to offer a platform for ideation and a clear pathway to incubation and implementation with executive management sponsorship

AMA initiatives Internal Transformation
Created by Patrick Mahoney
Created on May 10, 2021

AMA's Client Footprint Portal

Team Omaha

Who are the team members? (1 to maximum 6 members) Patrick Mahoney (Patrick.Mahoney@fisglobal.com)
How did you form your team? I decided to keep the team to myself. I am confident in my idea and have the IntelliMatch and client knowledge to complete it.
Would you like assistance in identifying additional team members? No
What problem are you solving?

An issue that arises within AMA and the entirety of FIS is that we do not truly understand our client base to the detail that is needed to successfully upsell, cross-sell, and take advantage of our massive footprint. This idea started around 2019, when it was basically impossible for our BU to put together a renewals list for 2020. The problem is not knowing the detail of our client base enough to be able to maximize FIS's largest asset, and that is our reach and footprint.

Describe your idea in 1 sentence? What is your elevator pitch? 1 Sentence - "A client database powered by FIS's own Data Integrity Manager that will provide the information needed to effectively cross-sell and expand FIS's Footprint"
Describe the idea

Using Data Integrity Manager (DIM), I am going to build a client database to accurately show ours clients renewal dates, current usage, license restrictions, etc.

Once built, we will use a simple upgrade process to keep the database up to date.

How do you classify your idea? Is it.. New solution or service
What is the primary product or is there cross business applicability? I will start with AMA, but the product could be used across all of AMA.
How will you implement the idea and what support/investment will you need? I will need about 2 months to build up the Database and a DIM Demo environment (~$100 a month)
Do you think your idea can be developed and launched in 6 months? Yes
Do you have a working PoC? Yes
Do you have a business plan? Yes
How does your idea address the AMA initiative selected above? Every year countless hours are wasted trying to forecast and determine upcoming renewals, this internal transformation will eliminate that as well as provide us with a DB to accurately and effective cross-sell. The more we understand our client base, the more we can expand our footprint within our clientbase.
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  • Matthias Olschewski
    Reply
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    Jul 7, 2021

    Hi Pat, did you know that we capture all renewals (incl. future renewals as per last contract) in MS Dynamics? How do you see the coexistence of your idea and Dynamics (and associated tools like EMS, that has all the contracts, invoices etc) and what are the differentiators?

  • Malay Patel
    Reply
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    May 18, 2021

    Patrick, are you familiar with Panorama? Panorama is a Capital Market solution with a DB that is meant to capture and maintain product and client level details for all of CM solutions. Ken Black was the last person I worked with that was owning Panorama.